F.A.Qs
1. What shipping options do you offer?
We offer Economy Shipping which delivers in 7 to 15 business days.
2. Do you offer free shipping?
Yes! We offer free economy shipping
2. Will i receive the same product i seen in store:
off course. all the pictures on our store are real photos from our stock. and you will get what you order,you can check our customers photo too
4.are the products original:
high quality with original bag and authenticity card and date code and serial number
We specialize in sourcing authentic luxury items, including bags and clothing, from renowned brands. Our team is dedicated to capturing the essence of high-end design, carefully reimagining these products to create unique pieces that reflect the original's elegance and quality. We utilize the same materials and craftsmanship, employing both handwork and machine techniques to deliver exceptional products that stand out in the world of fashion.
5.so, what's the difference:
the different my dear friend is you will get Luxury brands with 80% off from the original price, And no one will notice the difference
and you will feel that beautiful feeling while you are wearing luxury brands
6. How long does it take to receive my order?
With our Economy Shipping option, your order will be delivered within 7 to 15 business days after processing.
7. Can I track my order?
Yes, once your order has been shipped, you will receive a Shipment Confirmation email with your tracking number. You can use this number to track your package online.
8. What should I do if I haven't received my order?
If you haven’t received your order within the expected delivery time, please contact us at +44 785369266 or email us at dani04qlty@gmail.com. We’ll be happy to assist you.
9. How can I contact customer support?
You can reach us via phone at +44 785369266, email at support@mtrquality.com, or visit us at our physical address:
12 Hay Hill, London W1J 8NR, United Kingdom
10. Do you ship internationally?
Currently, we are focused on serving customers within the United States. Stay tuned for updates on international shipping in the future!
11. Can I change or cancel my order after it's been placed?
If you need to change or cancel your order, please contact us as soon as possible at +44 785369266 or support@mtrquality.com. We process orders quickly, so changes or cancellations may only be possible within a short time frame after placing your order.
12. What happens if my order is lost or damaged during shipping?
M Quality is not liable for products lost or damaged during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please keep all packaging materials and damaged goods before filing a claim.
